Job Description
Immediate Start Part-Time Call Center Jobs in Cleveland, OH & Pennsylvania!
CustomerConnect Solutions is urgently hiring motivated Part-Time Call Center Representatives for immediate openings across Cleveland, Ohio and Pennsylvania. If you're seeking flexible hours, competitive pay, and rapid onboarding, this is your opportunity to join a dynamic customer service team.
Why Join Us?
- Immediate Start: Begin your career within 48 hours of application
- Competitive Pay: $15-$19/hour + performance incentives
- Flexible Schedules: Evening/weekend options available
- Comprehensive Training: No prior experience necessary
- Growth Opportunities: Path to full-time and leadership roles
We're hiring for both Cleveland, OH and Pennsylvania locations. Apply today and start earning tomorrow!
Responsibilities
- Handle high-volume inbound/outbound customer calls with professionalism and empathy
- Resolve billing, technical, and account-related inquiries efficiently
- Document all interactions accurately in CRM systems while meeting performance metrics
- Collaborate with team members to ensure seamless customer experiences
- Adhere to compliance protocols and maintain strict confidentiality standards
- Participate in ongoing training to enhance product knowledge and service skills
- Identify upsell opportunities and contribute to revenue targets
Qualifications
- High school diploma or equivalent (GED accepted)
- Minimum 6 months customer service or call center experience preferred
- Exceptional verbal communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Strong problem-solving abilities with calm demeanor under pressure
- Reliable transportation and punctuality for all shifts
- Basic typing proficiency (minimum 25 WPM)
- Must pass background check and drug screening