Job Description
Launch your career in customer service with our comprehensive paid training program! Detroit Customer Solutions Inc. is seeking motivated individuals to join our award-winning team. No prior experience required – we'll invest in your success through hands-on training, mentorship, and career advancement opportunities. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Detroit's vibrant downtown.
Responsibilities
- Delocate exceptional customer service via phone, email, and chat channels
- Resolve inquiries, complaints, and technical issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to improve service quality
- Adhere to company policies and regulatory compliance standards
- Continuously develop product knowledge and service skills
Qualifications
- High school diploma or equivalent (college preferred)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability (30+ WPM)
- Problem-solving mindset and adaptability
- Positive attitude and willingness to learn
- Ability to work flexible shifts including evenings/weekends
- Passion for helping others and delivering exceptional experiences