Job Description
Join our dynamic team at CustomerFirst Solutions for a part-time call center position in Milwaukee! We're hosting an exclusive hiring event for motivated individuals seeking flexible hours and growth opportunities. As a call center representative, you'll be the frontline hero delivering exceptional customer experiences while earning competitive pay and comprehensive training.
Why Join Us?
- Flexible scheduling (evenings/weekends available)
- Free parking and modern workspace
- Performance-based bonuses and advancement paths
- Health benefits for part-timers (20+ hrs/week)
Apply today to secure your spot at our Milwaukee hiring event – no experience required!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently using CRM systems
- Document interactions accurately in compliance protocols
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team to improve service processes
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent
- Minimum 6 months customer service experience preferred
- Strong communication and active listening skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (Windows, Office Suite)
- Reliable transportation to downtown Milwaukee location
- Flexible availability for evening/weekend shifts