Job Description
Launch your career in customer service with our paid training program! ConnectCare Solutions is seeking motivated individuals for part-time call center positions in New York. No prior experience required – we provide comprehensive training to help you succeed. Enjoy flexible scheduling, competitive pay, and opportunities for advancement in a supportive environment.
Why Join Us?
- Comprehensive paid training program
- Flexible part-time hours (evenings/weekends available)
- Competitive hourly wage + performance bonuses
- Career growth opportunities
- Modern downtown Manhattan location
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve customer inquiries and issues efficiently
- Document interactions in CRM systems
- Meet performance metrics (call quality, resolution time)
- Collaborate with team members to improve service
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- Excellent verbal communication skills
- Strong problem-solving abilities
- Ability to work flexible shifts
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- No call center experience necessary