Job Description
Join Atlanta Connect Solutions and become the voice of our brand! We're seeking energetic Part-Time Customer Service Representatives to start immediately. Enjoy competitive pay, flexible scheduling, and a dynamic team environment. No experience necessary – full training provided. Elevate your customer service career in Atlanta's thriving business hub today!
Responsibilities
- Resolve customer inquiries via phone, email, and chat channels
- Process orders, returns, and service requests accurately
- Document interactions in CRM systems with precision
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for response time and resolution
- Identify opportunities to improve customer experience
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal/written communication skills
- Proficiency with Microsoft Office and CRM tools
- Ability to work evenings/weekends (flexible shifts)
- Detail-oriented with problem-solving aptitude
- Authorized to work in the US (no sponsorship)