Job Description
Join our award-winning team as a Part-Time Customer Service Representative in sunny Orlando! We're seeking energetic, customer-focused individuals to deliver exceptional experiences at our upcoming hiring event. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy flexible scheduling, competitive pay, and a vibrant workplace culture. Perfect for students, parents, or career changers seeking work-life balance. Apply today and start your rewarding career in customer service!
Responsibilities
- Resolve customer inquiries via phone, email, and chat with empathy and efficiency
- Process orders, returns, and exchanges while maintaining accuracy
- Document interactions in CRM systems and escalate complex issues appropriately
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics including call quality and resolution times
- Participate in ongoing training to enhance product knowledge and skills
Qualifications
- High school diploma or equivalent (college students welcome)
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills (25+ WPM)
- Positive attitude and problem-solving mindset
- Flexibility to work evenings/weekends as needed
- Valid Florida ID and reliable transportation