Job Description
Join Florida Connects' dynamic team at our exclusive hiring event! We're seeking passionate Part-Time Customer Service Representatives to deliver exceptional support to Florida residents. Enjoy flexible hours, competitive pay, and a supportive environment where your voice matters. No prior experience required – we provide comprehensive training to launch your career in customer service excellence!
Responsibilities
- Resolve customer inquiries via phone, email, and chat with empathy and efficiency
- Process transactions and update customer accounts accurately
- Collaborate with team members to resolve complex issues
- Document interactions in CRM systems with precision
- Identify opportunities to enhance customer satisfaction
- Adhere to company policies and regulatory requirements
- Participate in ongoing training sessions to improve skills
Qualifications
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Ability to multitask in fast-paced environments
- Proficient with basic computer applications
- Fluent in English (Spanish fluency a plus)
- Must be available for evening/weekend shifts
- Positive attitude and problem-solving mindset
- Reliable transportation to Orlando location