Job Description
Join our dynamic team at ClientFirst Solutions for an exclusive hiring event targeting passionate Customer Service Professionals! We're seeking part-time representatives to deliver exceptional client experiences across Raleigh, NC and Virginia. This is your opportunity to launch a rewarding career in a supportive environment with competitive pay and flexible scheduling.
Why Join Us?
• Comprehensive training program
• Growth opportunities into full-time roles
• Employee recognition program
• Modern, collaborative workspaces
Event Details:
📅 Date: October 15, 2023
⏰ Time: 9:00 AM - 4:00 PM
📍 Location: 200 W Hargett Street, Raleigh, NC 27601
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for response time and resolution
- Collaborate with team members to improve service quality
- Upsell products/services when appropriate
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Proficient with CRM software (e.g., Salesforce, Zendesk)
- Ability to work flexible hours including weekends
- Problem-solving mindset with attention to detail
- Positive attitude under pressure
- Authorized to work in the United States