Job Description
Join our award-winning customer service team in sunny Long Beach! We're seeking passionate Part-Time Customer Service Representatives to deliver exceptional support to local clients. No prior experience required—comprehensive paid training provided! Enjoy flexible scheduling, a vibrant work culture, and opportunities for growth. If you're a people person with strong communication skills and a commitment to excellence, apply today to start your rewarding career journey with us.
Responsibilities
- Handle inbound/outbound calls and emails from local customers
- Resolve product/service inquiries with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Meet/exceed performance metrics for call quality and resolution
- Participate in ongoing training sessions to enhance skills
- Represent the company with professionalism and positivity
Qualifications
- High school diploma or equivalent required
- Excellent verbal/written communication skills
- Strong problem-solving abilities
- Basic computer proficiency (MS Office, CRM software)
- Ability to work flexible shifts including weekends
- Prior customer service experience preferred but not required
- Must pass background check and drug screening
- Valid California ID required