Job Description
Join our dynamic team as a Part-Time Customer Service Representative in Fresno! We're seeking passionate individuals to deliver exceptional local support while building meaningful connections. This immediate-start opportunity offers flexible hours and the chance to make a real impact in your community. If you thrive in customer-facing roles and value teamwork, apply today!
Responsibilities
- Handle inbound customer inquiries via phone, email, and in-person with empathy and professionalism
- Resolve service issues efficiently while maintaining high satisfaction standards
- Process transactions and update customer records accurately in CRM systems
- Collaborate with cross-functional teams to resolve complex customer needs
- Document interactions and provide feedback to improve service quality
- Adhere to company policies while maintaining local community engagement
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service experience in local business context
- Exceptional verbal/written communication skills in English
- Proficiency with CRM software and Microsoft Office Suite
- Strong problem-solving abilities with attention to detail
- Availability to work flexible shifts including weekends
- Valid California driver's license for occasional off-site tasks