Job Description
Join ConnectServe Solutions, a premier customer experience provider, as a Part-Time Customer Service Representative in sunny San Diego! We're seeking energetic individuals to deliver exceptional support while enjoying flexible schedules and competitive compensation. No experience required – comprehensive training provided.
Why Join Us?
- Competitive hourly pay ($18-$22)
- Flexible shifts including evenings/weekends
- Immediate start opportunity
- Modern downtown workspace
- Clear career advancement paths
Be part of a team that values your voice while helping thousands of customers daily. Apply today to start your rewarding journey!
Responsibilities
- Handle inbound/outbound customer inquiries via phone and chat
- Resolve billing, technical, and service issues efficiently
- Document interactions in CRM systems with precision
- Meet/exceed quality and productivity metrics
- Collaborate with team members on complex cases
- Adapt to evolving product knowledge and protocols
- Maintain professional demeanor under pressure
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to work flexible shifts
- Positive attitude and problem-solving mindset
- No prior experience required – training provided
- Reliable transportation to downtown location
- Passion for helping others