Job Description
Join our award-winning team as a Part-Time Customer Service Representative in Seattle! We offer competitive hourly wages, flexible scheduling, and comprehensive paid training. No experience necessary – we provide all tools for success. Enjoy a modern work environment with career growth opportunities and benefits including health insurance and retirement plans. Perfect for students, parents, or professionals seeking work-life balance. Apply today to start your rewarding career in customer service!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems and knowledge bases
- Document interactions accurately in customer records
- Meet performance metrics for call quality and resolution time
- Collaborate with team members to improve service standards
- Adhere to company policies and compliance regulations
- Participate in ongoing training sessions
- Contribute to feedback for process improvements
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency with typing 30+ WPM
- Ability to work flexible hours including evenings/weekends
- Customer-focused mindset with problem-solving aptitude
- No prior experience required – training provided
- Must pass background check and drug screen
- Reliable transportation to our downtown Seattle location