Job Description
Are you a people person looking for a local opportunity in Columbus, OH? We are seeking a dedicated Part-Time Customer Service Representative to join our growing team. With immediate start availability, this is your chance to make a real impact in a supportive environment. We value communication, empathy, and problem-solving skills above all else.
As a key member of our team, you will be the friendly voice of our brand, ensuring every customer interaction leaves a lasting positive impression.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues with patience and effective problem-solving techniques.
- Process orders, returns, and exchanges accurately using our CRM software.
- Maintain a high level of product knowledge to assist customers effectively.
- Collaborate with team members to ensure a seamless customer experience.
- Update customer records and documentation in the internal database.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory for the right candidate.
- Excellent verbal and written communication skills.
- Proficiency with basic computer applications and CRM software.
- Ability to work flexible hours, including weekends and evenings.
- A friendly, positive attitude and a customer-first mindset.