Job Description
We are seeking a dedicated and enthusiastic Local Customer Service Representative to join our dynamic team in Dallas, TX. If you are looking for a Part-Time role with an Immediate Start and a supportive work environment, we want to hear from you!
In this position, you will be the friendly voice of our brand, helping our valued customers resolve inquiries, process orders, and ensure a seamless experience. We value reliability, patience, and a positive attitude above all else. This is a fantastic opportunity to grow your career in a fast-paced industry.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer complaints and issues with empathy and efficiency.
- Process returns, exchanges, and refunds accurately.
- Provide detailed product and service information to customers.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the sales team to ensure customer satisfaction and retention.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in customer service, retail, or hospitality is a plus.
- Strong verbal and written communication skills.
- Proficiency with basic computer applications and CRM software.
- Ability to work flexible hours, including weekends and holidays.
- Strong problem-solving abilities and a customer-first mindset.