Job Description
Are you a dedicated professional seeking a flexible schedule in the Sunshine State? Floridian Support Hub is currently hosting a special Hiring Event for dynamic individuals to join our growing team as Part-Time Customer Service Representatives.
As a key member of our local team, you will serve as the face of our brand, ensuring our clients receive top-tier support and solutions. Whether you are a seasoned veteran or entering the workforce, we provide the training and environment you need to thrive.
Why Join Us?
- Flexible Scheduling: Work around your lifestyle with part-time shifts.
- Competitive Pay: Earn between $14.00 and $18.00 per hour based on experience.
- Local Opportunity: Grow your career within the vibrant Orlando community.
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat with professionalism and empathy.
- Resolve customer complaints and issues efficiently to ensure high satisfaction rates.
- Process transactions and accurately update customer account information.
- Collaborate with team leads to improve service protocols and support strategies.
- Provide accurate information regarding products, services, and company policies.
- Maintain a clean and organized workspace to ensure efficiency.
Qualifications
- High School Diploma or GED equivalent required.
- Previous experience in customer service, retail, or hospitality is a plus but not mandatory.
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing speed of 35 WPM.
- Ability to work weekends and holidays as required by business needs.
- Strong problem-solving abilities and a positive attitude.