Job Description
Join our award-winning customer service team in Houston! We're seeking passionate Part-Time Customer Service Representatives with paid training to deliver exceptional experiences to local clients. Enjoy flexible scheduling, competitive pay, and career growth opportunities in one of America's most vibrant cities.
Why Work With Us?
- Comprehensive paid training program
- Flexible part-time shifts (evenings/weekends available)
- Health benefits for part-time employees
- Performance-based incentives
- Free parking and metro access
Responsibilities
- Resolve customer inquiries via phone, email, and in-person support
- Process orders, returns, and service requests efficiently
- Maintain detailed customer records in CRM systems
- Collaborate with technical teams to resolve complex issues
- Identify upsell opportunities for local business partners
- Participate in ongoing training and process improvement
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service or retail experience
- Strong written and verbal communication skills
- Proficiency with Microsoft Office and CRM software
- Ability to work flexible schedules including weekends
- Valid Texas driver's license (if field visits required)
- Basic knowledge of Houston geography