Job Description
Are you a compassionate and detail-oriented individual looking to launch a successful career in customer relations? Pacific Coast Enterprises is currently seeking a dedicated Part-Time Customer Service Representative to join our team in Long Beach, CA.
We provide paid training to ensure every team member is equipped with the skills and knowledge needed to excel. This is an excellent opportunity for individuals seeking flexible working hours in a supportive, high-growth environment.
Why Join Us?
- Paid Training: No experience required; we teach you everything you need to know.
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on performance.
- Flexible Schedule: Choose shifts that fit your lifestyle.
If you are ready to start a meaningful career with paid training, apply today!
Responsibilities
- Respond to Inquiries: Assist customers via phone, email, and chat with product information and order status.
- Problem Resolution: Resolve customer complaints and issues efficiently while maintaining a positive attitude.
- Data Management: Accurately update and maintain customer records in our CRM system.
- Communication: Act as the primary point of contact for local and regional clients.
- Team Collaboration: Work closely with the sales and logistics team to ensure customer satisfaction.
- Training Adherence: Complete all required training modules and shadow shifts to improve service delivery.
Qualifications
- Education: High School Diploma or GED required.
- Experience: Previous customer service experience is a plus, but not required due to our paid training program.
- Communication Skills: Excellent verbal and written communication skills.
- Technical Proficiency: Basic computer skills and familiarity with web browsers.
- Reliability: Must be punctual and dependable.
- Availability: Ability to work weekends or evenings as needed.