Job Description
Join Our Remote Team with Daily Pay!
Are you a customer service superstar seeking flexible work? ConnectCare Solutions offers exclusive remote chat support positions with daily pay in Los Angeles and Pennsylvania. No commute, no delays—get paid for every shift worked! We provide premium training and cutting-edge tools to empower our team members.
What You'll Love:
- Daily direct deposit payments
- 100% remote work environment
- Flexible part-time schedules
- Comprehensive benefits package
- Growth opportunities within our network
Responsibilities
- Deliver exceptional customer support via live chat within 60-second response time
- Resolve technical inquiries and billing issues for healthcare clients
- Maintain detailed case notes in CRM system with 100% accuracy
- Collaborate with Tier 2 support using internal chat tools
- Adhere to HIPAA compliance protocols for patient data
- Meet daily performance KPIs (85% resolution rate target)
- Participate in weekly virtual training sessions
Qualifications
- 2+ years customer service experience in healthcare/tech preferred
- Typing speed of 60+ WPM with 98% accuracy
- Proficiency with Zendesk and Salesforce platforms
- Strong problem-solving abilities with empathy-first approach
- Reliable high-speed internet and quiet home office
- Must reside in Los Angeles or Pennsylvania
- Available for weekend shifts (8 AM - 8 PM PT/ET)
- Pass background check and drug screening