Job Description
Join ConnectSphere Solutions and Get Paid Daily!
Transform your career with our remote customer service positions offering daily pay. We're expanding our Atlanta-based team to serve clients nationwide while supporting Pennsylvania communities. Enjoy competitive wages, comprehensive benefits, and the flexibility to work from home.
What We Offer:
- Daily pay through our secure payroll system
- Health, dental, and vision insurance
- Paid training and career advancement
- Flexible scheduling with full-time hours
- Home office equipment stipend
Responsibilities
- Handle inbound/outbound customer inquiries via phone and chat
- Resolve billing, technical, and account-related issues
- Document interactions using Salesforce CRM system
- Meet performance metrics (call quality, resolution time)
- Collaborate with team leads for complex escalations
- Maintain product knowledge through continuous training
- Uphold HIPAA and PCI compliance standards
Qualifications
- High school diploma or equivalent (required)
- 1+ years customer service experience preferred
- Excellent verbal/written communication skills
- Proficient with Windows OS and basic software
- Reliable high-speed internet connection
- Quiet, professional home office environment
- Ability to work shifts between 8 AM - 8 PM EST
- Must reside in Georgia or Pennsylvania