Job Description
Are you looking for a rewarding career in customer service from the comfort of your home? Horizon Support Solutions is seeking dedicated Entry Level Customer Service Representatives to join our growing team in San Antonio, TX.
We offer a competitive salary, flexible remote schedule, and comprehensive training. Whether you are new to the industry or looking to transition to a work-from-home role, we provide the tools you need to succeed.
Why Join Us?
- 100% Remote Work from Home
- No experience required – we provide full training
- Competitive pay and performance bonuses
- Flexible schedule (Full-time available)
Take the next step in your career and apply today!
Responsibilities
- Handle customer inquiries via phone, email, and live chat with a professional and empathetic tone.
- Resolve customer issues and complaints efficiently while maintaining high satisfaction scores.
- Utilize CRM software to document interactions and update customer profiles.
- Provide accurate information regarding products, services, and company policies.
- Collaborate with team leads to improve service processes and customer experience.
Qualifications
- High school diploma or equivalent required.
- Must have a reliable high-speed internet connection and a quiet workspace.
- Strong verbal and written communication skills.
- Ability to multitask and work in a fast-paced environment.
- Previous customer service experience is a plus, but not required for entry-level applicants.