Job Description
Join our award-winning call center team at Sunshine Customer Solutions! We're hosting an exclusive hiring event for motivated individuals seeking dynamic customer service careers in Orlando, Florida. This urgent opportunity offers competitive pay, comprehensive benefits, and rapid career advancement pathways. Experience the excitement of working in a fast-paced environment where your communication skills shine, and make a real impact on our clients' satisfaction.
As a valued team member, you'll receive:
- Free parking and convenient downtown location
- Flexible scheduling options including day/night shifts
- Comprehensive health insurance and retirement plans
- Weekly performance bonuses
- Continuous professional development
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products/services using CRM tools
- Meet/exceed daily performance metrics including quality and efficiency
- Document interactions accurately in customer management systems
- Collaborate with team members to enhance service quality
- Participate in ongoing training programs to stay updated on products
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 6 months customer service experience
- Exceptional verbal communication and active listening skills
- Ability to type 35+ WPM with strong computer proficiency
- Flexible schedule availability including evenings/weekends
- Positive attitude with problem-solving aptitude
- Valid Florida ID and reliable transportation