Job Description
Join our award-winning team at ConnectSphere Solutions! We're urgently hiring passionate Call Center Agents for our Detroit and Florida locations with PAID TRAINING included. No experience necessary – we'll equip you with the skills to succeed in a dynamic customer service environment.
Why Work With Us?
• Competitive hourly rates + performance bonuses
• Comprehensive paid training program
• Flexible day/night shift options
• Career advancement opportunities
• Health benefits and 401(k) matching
Be part of a company that values growth and employee development. Apply today and start your rewarding career in customer service!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call time, resolution rate)
- Collaborate with team members to improve service quality
- Adhere to compliance protocols and data security standards
Qualifications
- High school diploma or equivalent (required)
- Strong verbal communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset
- Willingness to work flexible shifts (including weekends)