Job Description
Join our dynamic team at Customer Connect Solutions for an exclusive hiring event targeting urgent call center positions in Houston, TX and Georgia! We're seeking passionate individuals to deliver exceptional customer experiences while building rewarding careers. With competitive compensation, comprehensive benefits, and rapid advancement opportunities, this is your chance to launch or grow your career in a supportive environment.
Event Details:
• Location: Houston, TX (with Georgia virtual options)
• Date: August 15, 2023
• Time: 9:00 AM - 4:00 PM
• On-the-spot interviews & same-day offers available!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries, complaints, and issues efficiently using CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Document interactions accurately in company databases
- Collaborate with team leads to improve service processes
- Participate in ongoing training programs
- Uphold company compliance and data security standards
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service/call center experience
- Excellent verbal/written communication skills
- Strong computer proficiency (CRM software, MS Office)
- Ability to multitask in fast-paced environments
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset
- Bilingual (Spanish) candidates highly desired