Job Description
Join our dynamic team at ConnectCare Solutions for an exclusive urgent hiring event in Dallas, Texas! We're immediately seeking passionate Customer Service Representatives to join our award-winning call center operations. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a supportive environment. No experience required – we provide paid training! Apply today and start your journey with us.
Responsibilities
- Handle inbound/outbound customer calls with empathy and professionalism
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve customer experience
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Ability to work flexible shifts (evenings/weekends)
- Basic computer proficiency
- Customer-focused mindset
- Reliable transportation to Dallas facility
- Must pass background/drug screening