Job Description
Join our dynamic team at Texas Connect Solutions! We're hosting an exclusive hiring event for motivated individuals seeking rewarding careers in customer service. As a premier call center provider, we offer competitive compensation, comprehensive benefits, and growth opportunities. No experience required – we provide paid training! Event Details:
Date: October 28, 2023 | Time: 9:00 AM - 4:00 PM | Location: 451 Commerce Street, Austin, TX 78701.
Bring your resume and enthusiasm – on-the-spot interviews available!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Maintain detailed customer records in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to enhance service delivery
- Participate in ongoing training programs
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency (typing, navigation)
- Positive attitude and problem-solving mindset
- Reliable transportation to Austin location
- Ability to work flexible shifts (evenings/weekends)
- Previous customer service experience preferred