Job Description
Immediate opportunities for dynamic Call Center Professionals in Oklahoma City!
Join our award-winning customer service team at Customer Connect Solutions. We're hosting a hiring event for motivated individuals seeking rewarding careers in customer support. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities.
Why join us?
- Industry-leading training program
- Flexible scheduling options
- Health, dental, and vision insurance
- 401(k) with company match
- Performance-based bonuses
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed key performance metrics (KPIs)
- Collaborate with team members to improve service quality
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or call center experience
- Excellent verbal/written communication skills
- Strong problem-solving abilities
- Proficient with Windows OS and typing (35+ WPM)
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and resilience under pressure