Job Description
Join Our Urgent Hiring Event for Call Center Professionals!
Customer Connect Solutions is expanding our Oklahoma City team and we're hiring immediately! We're seeking dynamic individuals to join our award-winning call center with competitive compensation, comprehensive benefits, and rapid advancement opportunities. No experience required – full training provided!
Why Work With Us?
- Starting pay: $16.50/hour + uncapped performance bonuses
- Comprehensive health/dental/vision benefits
- Paid training and career development programs
- Flexible scheduling options
- Modern, collaborative work environment
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve customer inquiries and issues efficiently
- Document interactions in CRM systems accurately
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Participate in ongoing training and coaching sessions
- Upsell products/services when appropriate
Qualifications
- High school diploma or equivalent (required)
- Excellent verbal communication skills
- Strong problem-solving abilities
- Ability to work in fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-first mindset
- Reliable transportation to our downtown location
- Flexible availability including evenings/weekends