Job Description
Join Atlanta's fastest-growing customer service team! We're hosting an exclusive hiring event for motivated individuals seeking stable careers in the call center industry. No experience necessary - we provide comprehensive training and growth opportunities. Competitive pay, flexible scheduling, and immediate start dates available. Apply now to secure your spot at our hiring event!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries, complaints, and technical issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and resolution times
- Collaborate with team members to improve service delivery
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Atlanta location
- Availability to work flexible shifts (evenings/weekends)