Job Description
Immediate openings for Call Center Professionals in Sacramento, CA! Launch your career with our comprehensive paid training program. We're seeking energetic individuals to join our award-winning customer service team. Enjoy competitive pay, benefits, and career advancement opportunities. No experience required – we provide all necessary training. Apply now and start earning within weeks!
Responsibilities
- Handle high-volume inbound/outbound customer calls with professionalism
- Resolve billing inquiries and technical support issues
- Document interactions using CRM software (training provided)
- Meet performance metrics including call quality and resolution time
- Collaborate with team members to improve service processes
- Upsell products/services during customer interactions
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to type 30+ WPM (training available)
- Basic computer proficiency (Windows OS)
- Flexible availability including weekends
- Pass background check and drug screening
- Valid California ID