Job Description
Join our award-winning call center team in Oklahoma City! We're urgently hiring motivated individuals for immediate full-time positions. Enjoy competitive pay, comprehensive benefits, and a supportive team environment. Our state-of-the-art facility offers modern amenities and growth opportunities. No experience necessary – we provide paid training! Apply today and start your rewarding career in customer service.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and concerns efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve processes
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (typing 30+ WPM)
- Positive attitude and customer-focused mindset
- Flexible availability including evenings/weekends