Job Description
Join our elite client support team in Tampa and start immediately! We're urgently hiring motivated individuals for high-impact call center roles with competitive pay and rapid advancement opportunities. Enjoy comprehensive training, flexible scheduling, and a dynamic work environment where your skills directly impact customer satisfaction. Positions fill fast – apply today to secure your spot!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call time, resolution rate)
- Collaborate with team leads on complex issues
- Participate in ongoing training programs
- Uphold company compliance and security protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 6 months customer service experience
- Strong verbal/written communication skills
- Ability to type 40+ WPM with accuracy
- Proficient in Windows OS and CRM software
- Flexible availability (including evenings/weekends)
- Background check and drug test required
- Quick learner with problem-solving aptitude