Job Description
Join our dynamic team at ConnectOne Solutions! We're urgently hiring passionate Call Center Representatives for our Oklahoma City location. Be part of a supportive environment where your voice matters. Enjoy competitive pay, comprehensive benefits, and rapid advancement opportunities. Our hiring event is happening soon – don't miss your chance to launch your career!
Why Choose Us?
- Industry-leading compensation package
- Flexible scheduling options
- Free professional development training
- Modern, tech-equipped workspace
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries efficiently using CRM systems
- Meet/exceed daily performance metrics (e.g., CSAT, AHT)
- Document interactions accurately in company databases
- Collaborate with team members to improve processes
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Exceptional verbal/written communication skills
- Proficient in Windows OS and basic software
- Strong problem-solving abilities
- Ability to work flexible shifts
- Positive attitude under pressure