Job Description
Immediate openings for Customer Service Representatives! Join our award-winning team at a high-energy hiring event across Fort Worth, TX and Illinois. We're seeking passionate individuals to deliver exceptional customer experiences with competitive pay, comprehensive benefits, and rapid career growth opportunities.
Why Join Us? • Weekly pay • Health/dental/vision insurance • Paid training • Flexible schedules • Advancement pathways • Remote options available
Responsibilities
- Resolve customer inquiries via phone, email, and live chat
- Process orders, returns, and account modifications
- Document interactions in CRM systems with precision
- Collaborate with team to improve service processes
- Meet/exceed performance metrics for response times
- Upsell products based on customer needs
- Participate in weekly coaching sessions
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Proficiency with Windows/Mac OS and CRM tools
- Clear communication and empathy skills
- Ability to work flexible shifts (evenings/weekends)
- Type 35+ WPM with 95% accuracy
- Pass background/drug screening
- Must attend in-person hiring event