Job Description
Join our dynamic team at ConnectCare Solutions! We're urgently hiring Customer Service Representatives for our Orlando call center. Be part of a supportive environment where your voice matters. Enjoy competitive pay, comprehensive benefits, and growth opportunities. Our hiring event is happening THIS WEEKEND!
What We Offer:
- Starting salary of $18-$24/hour + performance bonuses
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid training and career advancement
- Flexible scheduling options
Don't miss this opportunity! Apply now to secure your spot at our hiring event.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- 6+ months customer service/call center experience preferred
- Strong communication and active listening skills
- Ability to type 35+ WPM with high accuracy
- Proficient with Microsoft Office and CRM tools
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset