Job Description
Join our exclusive hiring event for Customer Service Representatives in Atlanta, GA and Ohio! We're urgently seeking passionate professionals to deliver exceptional customer experiences. This is your chance to interview on the spot with hiring managers and secure a position with competitive pay and comprehensive benefits.
Why Apply?
- Immediate start dates available
- Comprehensive training program
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
Event Details:
- Atlanta: June 15, 2023 | 9 AM - 4 PM | 123 Peachtree Street
- Ohio: June 17, 2023 | 10 AM - 5 PM | 456 Broad Street, Columbus
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders, payments, and returns efficiently
- Document interactions in CRM systems with precision
- Collaborate with team members to resolve complex issues
- Meet/exceed performance metrics (CSAT, AHT, FCR)
- Identify opportunities to improve customer experience
- Participate in ongoing training and development
Qualifications
- 1+ years customer service experience
- High school diploma or equivalent (college preferred)
- Strong typing skills (40+ WPM)
- Proficiency with CRM software (e.g., Salesforce)
- Exceptional verbal/written communication
- Ability to work flexible shifts (including weekends)
- Proven problem-solving skills
- Background check required