Job Description
Join our award-winning team in Fort Worth, TX! CityCare Solutions is urgently hiring passionate Local Customer Service Representatives for our dynamic support center. Enjoy competitive pay, comprehensive benefits, and a vibrant team environment. Immediate interviews available!
We're seeking dedicated professionals to deliver exceptional service to our local community. This is your opportunity to launch a rewarding career with growth potential and flexible scheduling options. Don't miss our exclusive hiring event!
Responsibilities
- Handle inbound/outbound calls, emails, and chats for Fort Worth-area clients
- Resolve customer inquiries with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with local teams to address regional service needs
- Meet/exceed monthly performance metrics
- Participate in cross-functional training programs
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication skills and local area knowledge
- Proficiency with CRM software and MS Office
- Ability to work flexible shifts including weekends
- Positive attitude with problem-solving aptitude