Job Description
Immediate opportunity for Customer Service Superstars! Join our award-winning team at LocalCare Solutions Inc. in Louisville, KY. We're urgently hiring passionate individuals to deliver exceptional support to our community. Enjoy competitive pay, comprehensive benefits, and career growth opportunities. On-site hiring event scheduled for October 15th! Apply today and make a difference in your local community.
Responsibilities
- Resolve customer inquiries via phone, email, and in-person with empathy and efficiency
- Maintain accurate client records using CRM systems
- Collaborate with cross-functional teams to resolve complex issues
- Process transactions and handle billing inquiries with precision
- Proactively identify opportunities to improve customer experience
- Participate in ongoing training to enhance service skills
- Support community outreach initiatives during hiring events
Qualifications
- Minimum 1 year customer service experience required
- Exceptional verbal/written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to work flexible shifts including weekends
- High school diploma or equivalent (college preferred)
- Strong problem-solving and conflict resolution abilities
- Valid driver's license for occasional off-site duties
- Must pass background check and drug screening