Job Description
Join our award-winning customer service team in Tampa! We're urgently seeking passionate Local Customer Service Representatives to deliver exceptional experiences for our community-based clients. This immediate-start opportunity offers competitive pay, comprehensive training, and a supportive environment where your skills shine. Help us build stronger customer relationships while advancing your career in a dynamic role with growth potential.
Responsibilities
- Handle inbound/outbound calls and digital inquiries with professionalism and empathy
- Resolve customer issues using CRM tools and established protocols
- Process orders, returns, and account modifications efficiently
- Collaborate with local teams to address regional service needs
- Maintain accurate customer records and documentation
- Identify opportunities to improve service quality
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving abilities
- Proficiency with Microsoft Office and CRM software
- Ability to multitask in a fast-paced environment
- Positive attitude and patience with diverse customers
- Reliable transportation to our Tampa location
- Immediate availability for daytime/weekend shifts