Job Description
Are you looking for a rewarding part-time opportunity that fits your weekend schedule? Apex Logistics Solutions is currently hiring immediately for Weekend Customer Service Representatives in Columbus, Ohio.
We value our team members and offer a dynamic work environment where your contribution matters. If you are a problem-solver with excellent communication skills, we want to hear from you. This role offers competitive pay, flexible scheduling, and a supportive team culture.
Why Apply With Us?
- Competitive Pay: Earn $18.00 - $22.00 per hour.
- Flexible Hours: Focus on your life while we handle your weekend shifts.
- Immediate Start: Onboarding process begins immediately for the right candidate.
- Growth Opportunities: Clear pathways for career advancement within our organization.
Responsibilities
- Greet and assist customers with inquiries regarding products and services in a friendly and professional manner.
- Process returns, exchanges, and warranty claims efficiently using the POS system.
- Resolve customer complaints and escalate complex issues to the management team when necessary.
- Maintain accurate records of customer interactions and transactions in the CRM database.
- Ensure the sales floor is organized, clean, and stocked with inventory at the start of each shift.
- Collaborate with the front-of-house team to ensure a seamless customer experience.
Qualifications
- High School Diploma or GED equivalent required.
- Previous customer service experience is preferred but not required for enthusiastic candidates.
- Strong verbal communication and active listening skills.
- Ability to work flexible shifts, including weekends (Saturday & Sunday) and holidays.
- Basic computer literacy and proficiency with point-of-sale (POS) systems.
- Must be able to stand for extended periods and lift up to 25 lbs occasionally.
- A positive attitude and a commitment to providing excellent service.