Job Description
Join Atlanta's premier customer service team at our exclusive weekend hiring event! We're seeking energetic professionals to deliver exceptional support during high-demand weekend shifts. Enjoy competitive pay, flexible scheduling, and comprehensive training in a modern, fast-paced environment. Perfect for students, parents, or anyone seeking weekend work-life balance. On-the-spot interviews available! Apply today to secure your spot at this career opportunity.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve billing inquiries, technical issues, and service concerns
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Adhere to company compliance and security protocols
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience preferred
- Strong verbal communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Flexible availability for weekend shifts (Sat/Sun)
- Typing speed of 35+ WPM
- Pass background check and drug screen