Job Description
Join Atlanta's premier customer service team! We're hosting an exclusive hiring event for motivated individuals seeking weekend shift opportunities in our state-of-the-art call center. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment with career growth potential. No experience required – we provide full training!
Why Work With Us?
- Weekend shifts with weekday scheduling flexibility
- Weekly pay + performance incentives
- Free parking and MARTA access
- Modern downtown Atlanta location
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Meet/exceed performance metrics (call quality, resolution time)
- Document interactions accurately in customer profiles
- Collaborate with team leads to improve processes
- Participate in ongoing training and coaching sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 30+ WPM with accuracy
- Comfortable with weekend and holiday shifts
- Reliable internet access for remote options
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening