Job Description
Join Wichita's premier call center team with weekend flexibility! We're hosting a hiring event for motivated individuals seeking rewarding customer service roles. Enjoy competitive pay, comprehensive training, and a supportive team environment while serving diverse clients. Perfect for students, parents, or anyone balancing weekend commitments. Apply today to start your career in customer excellence!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries, concerns, and technical issues
- Accurately document interactions in CRM systems
- Meet/exceed performance metrics (call volume, resolution time)
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and confidentiality standards
Qualifications
- High school diploma or equivalent (GED)
- 6+ months customer service or call center experience
- Strong verbal communication and active listening skills
- Ability to multitask in fast-paced environments
- Proficient with Windows OS and CRM software
- Available weekends (Sat/Sun) with flexible weekday availability
- Background check and drug screen required