Job Description
Join Apex Customer Solutions for exciting weekend call center opportunities in Oakland! We're hosting a special hiring event in Texas to recruit top talent for our Oakland-based positions. Enjoy competitive pay, flexible weekend schedules, and comprehensive training. Perfect for students, parents, and anyone seeking work-life balance. Apply today and start your rewarding customer service career!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical support issues
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to enhance service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent
- 6+ months customer service or call center experience
- Strong verbal communication skills
- Ability to work independently on weekends
- Basic computer proficiency with CRM software
- Positive attitude under pressure
- Reliable transportation to Oakland office