Job Description
Join Oklahoma City's premier call center team at our exclusive weekend hiring event! We're seeking motivated individuals to deliver exceptional customer support while enjoying work-life balance. Why join us? Competitive pay, comprehensive training, flexible scheduling, and advancement opportunities. Our state-of-the-art facility offers modern amenities and a supportive team environment. Event Details: Walk-in interviews every Saturday in October at our Tech Center location. No appointment needed!
Responsibilities
- Handle inbound/outbound calls with empathy and professionalism
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve processes
- Adhere to compliance and security protocols
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Strong communication and problem-solving skills
- Ability to type 35+ WPM
- Flexible availability weekends (Sat/Sun)
- Basic computer proficiency
- Positive attitude and resilience under pressure
- Must pass background check/drug screen