Job Description
Immediate Weekend Shift Opportunities in Detroit!
Join our award-winning call center team and kickstart your career with weekend shifts that offer work-life balance. We're seeking motivated individuals to deliver exceptional customer service while enjoying weekdays off. No experience necessary—comprehensive training provided!
Why Choose Us?
- Competitive pay + performance bonuses
- Free parking & transit reimbursement
- Health benefits for part-timers (20+ hrs/week)
- Growth opportunities to full-time roles
- Supportive team environment
Responsibilities
- Handle inbound/outbound calls with professionalism
- Resolve customer inquiries using CRM systems
- Meet/exceed quality and efficiency metrics
- Document interactions accurately in databases
- Collaborate with team members for seamless coverage
- Adhere to compliance protocols (HIPAA/FERPA)
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Weekend availability (Sat/Sun + some holidays)
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Customer service mindset (no experience required)
- Must pass background/drug screening