Job Description
Join ConnectCare Solutions for our exclusive weekend call center hiring event! We're seeking passionate Weekend Call Center Specialists to deliver exceptional customer experiences while enjoying competitive pay and flexible schedules. As a leader in healthcare support services, we offer growth opportunities, comprehensive benefits, and a collaborative environment. Perfect for candidates seeking work-life balance with weekends off Monday-Friday!
What We Offer:
- Competitive hourly pay ($18-$24) plus performance bonuses
- Comprehensive health/dental/vision benefits
- Tuition reimbursement and career advancement programs
- Modern downtown Minneapolis location with free parking
Responsibilities
- Handle high-volume inbound/outbound calls for healthcare clients
- Resolve patient inquiries and appointment scheduling
- Maintain accurate documentation in CRM systems
- Meet/exceed quality metrics and KPI targets
- Collaborate with cross-functional teams
- Adhere to HIPAA compliance protocols
Qualifications
- 1+ years call center or customer service experience
- Strong verbal communication and active listening skills
- Ability to multitask in fast-paced environments
- Basic proficiency with CRM software (Salesforce preferred)
- Weekend availability (Sat/Sun shifts required)
- High school diploma or equivalent