Job Description
Join our dynamic team at Pacific Horizon Solutions as a Weekend Customer Experience Specialist! We're seeking energetic professionals to deliver exceptional service during our peak weekend hours. Enjoy flexible scheduling while making a tangible impact in our fast-paced retail environment. This role offers competitive pay, growth opportunities, and a supportive culture that values work-life balance. Perfect for students, parents, or anyone seeking weekend flexibility without sacrificing career advancement.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions efficiently using POS systems
- Resolve customer inquiries and complaints with empathy
- Assist with inventory management and visual merchandising
- Collaborate with weekend team to maintain operational excellence
- Contribute to weekend sales goals through upselling techniques
- Adhere to safety protocols and company standards
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong communication and problem-solving abilities
- Flexible availability (Saturdays and Sundays required)
- Basic proficiency with POS technology
- Ability to work independently and in team settings
- Valid CA driver's license if driving required