Job Description
Join our award-winning team at Coastal Living Hospitality, where weekend warriors thrive! We're seeking energetic Weekend Customer Experience Specialists to deliver exceptional service during our peak weekend operations. Enjoy a competitive hourly wage, flexible scheduling, and a vibrant work culture at our premier waterfront location. Perfect for students, parents, or anyone seeking weekend-only employment with Saturdays and Sundays required.
What We Offer:
- Consistent weekend schedule (no weekday commitments)
- Comprehensive training and career advancement paths
- Employee discounts on premium services
- Complimentary parking and meal stipends
- Dynamic team environment with performance bonuses
Responsibilities
- Deliver 5-star customer experiences through personalized service
- Manage reservation systems and check-in processes
- Coordinate with cross-functional teams for seamless operations
- Resolve guest inquiries with empathy and efficiency
- Maintain pristine facility standards during peak weekend hours
- Upsell premium services using consultative approaches
- Document guest feedback and operational insights
Qualifications
- Minimum 1 year customer service or hospitality experience
- Weekend availability (Saturdays & Sundays required)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Proficiency with reservation management software
- Valid Florida driver's license (if applicable to role)
- High school diploma or equivalent required
- Positive attitude with solution-oriented mindset