Job Description
Join Urban Oasis Hospitality as a Weekend Customer Experience Specialist and become the heart of our premium weekend operations! We're seeking vibrant professionals who thrive in high-energy environments and deliver exceptional service during our busiest days. This flexible weekend position offers the perfect balance for students, creatives, or anyone seeking weekend-only work in the heart of Los Angeles. Enjoy competitive pay, dynamic team culture, and the satisfaction of creating memorable experiences for our discerning clientele.
Responsibilities
- Deliver exceptional customer service during weekend peak hours (Saturday & Sunday)
- Manage guest inquiries and resolve service issues with professionalism
- Coordinate with cross-functional teams to ensure seamless weekend operations
- Process payments and maintain accurate transaction records
- Uphold brand standards through meticulous venue presentation
- Assist with inventory management and weekend event setups
- Contribute to weekend team briefings and service excellence initiatives
Qualifications
- Minimum 1 year experience in customer service or hospitality
- Weekend availability mandatory (Saturday & Sunday)
- Strong communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Basic POS system proficiency
- Positive attitude with solution-oriented mindset
- Valid California driver's license (if applicable to role duties)
- Flexibility to work varying weekend shifts (day/night)