Job Description
Join Horizon Retail Group as a Weekend Customer Experience Specialist and become the heart of our weekend operations! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours. Enjoy a flexible schedule with daytime shifts, competitive compensation, and a vibrant team environment. Perfect for students, parents, or anyone seeking work-life balance without sacrificing growth opportunities. Benefit from comprehensive training, employee discounts, and a supportive culture that values your contributions.
Responsibilities
- Deliver outstanding customer service through in-person assistance and digital support
- Process transactions efficiently using POS systems while maintaining accuracy
- Manage inventory and merchandising tasks to ensure premium store presentation
- Resolve customer inquiries with empathy and solution-oriented approaches
- Collaborate with weekend team members to maintain operational excellence
- Uphold brand standards and safety protocols at all times
- Contribute to weekend sales goals through product knowledge and suggestive selling
Qualifications
- Previous customer service or retail experience preferred
- Exceptional communication and interpersonal skills
- Ability to work independently and in team settings
- Flexibility with weekend availability (Saturday/Sunday shifts)
- Basic math proficiency and comfort with technology
- Positive attitude and problem-solving mindset
- Reliable transportation and punctuality
- Must be available for weekend shifts (6am-2pm or 2pm-10pm)